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Imad Attif

Privacy Policy

Table of Contents

App Name: Axel Car Maintenance Tracker

Last Updated: January 3, 2026

Axel (“Axel”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Axel mobile application (the “App”).

1. Information We Collect

Information You Provide

  • Vehicle Information: Data identifying your vehicles, such as Year, Make, Model, Trim, VIN (Vehicle Identification Number), license plate, and odometer readings.
  • Service & Log Data: Maintenance records, repair details, fuel costs, part names, dates, and associated costs entered by you.
  • Chat Data: Messages, questions, and descriptions of vehicle issues you send when chatting with the AI mechanic assistant.

Automatically Collected Information

  • App Usage Data: Screens viewed, features used (e.g., how often you add logs or check health scores).
  • Device Information: Operating system version, device model, and app version.
  • Anonymous Diagnostics: Crash reports and performance data to help us fix bugs and improve stability.

2. How We Use Your Information

We use your information to:

  • Organize and track your vehicle’s service history and costs.
  • Provide vehicle-specific insights, maintenance schedules, and "Health Scores."
  • Decode VINs to provide accurate technical specifications (e.g., engine type, oil capacity).
  • Generate AI-powered answers to your automotive and maintenance questions.
  • Improve App functionality and user experience.
  • Maintain App security and performance.

3. AI Processing

Axel uses third-party AI models to parse your service logs (e.g., extracting cost and date from a sentence) and generate maintenance advice.

  • Your inputs (log text, chat questions, vehicle details) are processed by these AI services strictly to provide App functionality.
  • We do not sell your personal vehicle data to third parties.

4. Data Storage

Your data is securely stored and protected using industry-standard security practices. We take reasonable measures to prevent unauthorized access, disclosure, or loss of your information.

5. Data Sharing

We may share data only:

  • With service providers strictly necessary to operate the App (e.g., cloud hosting providers, AI processing APIs).
  • When required by law or legal process.

Note: We do not share your data for third-party advertising or marketing purposes.

6. Data Retention

We retain your data only as long as necessary to provide the App’s services. You may request the deletion of your account and associated data at any time through the App settings.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing.

To exercise these rights, please contact us at the email provided below.

8. Children’s Privacy

Axel is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Disclaimer (Automotive & Safety)

Axel provides informational automotive insights only.

  • Not a Professional Mechanic: The App and its AI features do not replace professional mechanical diagnosis, official manufacturer service manuals, or certified repair services.
  • Estimates Only: "Health Scores," maintenance forecasts, and cost estimates are based on general data and user inputs. They are not guarantees of vehicle condition.
  • Safety Warning: Always consult a qualified technician for safety-critical repairs (e.g., brakes, engine, tires) or if warning lights appear. We are not liable for damages resulting from reliance on the App’s information.

10. Apple Subscription Terms

If you purchase a subscription (Axel Pro) through the App:

  • Payment: Charged to your Apple ID account at confirmation of purchase.
  • Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
  • Management: You can manage or turn off auto-renewal in your Apple Account Settings at any time after purchase.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App or on our official website. Continued use of the App after changes implies acceptance of the new policy.

12. Contact

If you have questions about this Privacy Policy, please contact: contact@imadattif.com